Quantum Niagara Financial Policies

Quantum's Payment Policies

• Payment in full is required at time of registration.
• All classes subject to minimum enrollment. Schedule and fee subject to change
• We accept credit, cheque, debit or cash payments. During the Covid-19 pandemic Quantum will only be offering online registration.Monthly payment option is available online.
• Family discount-10% discount for second and third child registered on the same day
• A $25 fee will be charged for all returned payments.

QUANTUM REFUND POLICY

• Quantum’s Refund/Credit Policy is as follows: It is our refund policy that for children under the age of 5 trying the program for the first time, that they be entitled to a refund before the fourth class minus fees for all classes attended plus a $50 administrative fee. For all other athletes, the refund policy is as follows: There are no refunds after the start date of all programs. Class credits will be issued for medical reasons that occur during the session accompanied by a doctor’s note. This request must be accompanied by a doctor’s note and the credit will be calculated from the date of notice of withdrawal minus classes attended and a $50 administrative fee.
• Refunds may be requested 14 days prior to the start date of the program. A $50 administrative fee will apply.
• There are no refunds for missed classes. 
• Each athlete will be allowed 3 make up classes due to illness. These must be booked with office staff. make up classes will be scheduled in existing classes that have availability.

COVID-19 REFUND POLICY FOR SUMMER 2020

• No refund will be give for camps once the week of camp has started, unless Quantum Gymnastics cancels the camp or your registration due to illness or physical non-distancing compliance. Camp may be cancelled at any time due to the ongoing COVID-19 pandemic. If the government cancels camps, payment will be refunded or can be used as a credit for future registration.
• No refunds for classes once the session has begun. Classes may be cancelled at any time due to the ongoing pandemic. If classes are cancelled due to COVID-19 a credit will be issued to your account minus a $30 administrative fee and the cost of classes attended.

COVID-19 REFUND POLICY FOR FALL 2020 and WINTER 2021

• If Quantum Gymnastics cancels your registration due to illness or physical non-distancing compliance a refund will be issued minus a $50 administrative fee and fees for classes attended.
• No refunds for classes once the session has begun unless the club cancels a class or closes due to COVID. Classes may be cancelled at any time due to the ongoing pandemic. If classes are cancelled due to COVID-19 a credit will be issued for remaining classes if the session is more than 1/2 over.  If Quantum closes due to the pandemic before the mid point of a session(week 7), a full refund will be given for remaining classes minus a $50 administrative fee and fees for classes attended.

Quantum Niagara Program Policies 

• Quantum reserves the right to remove a child from class if they cannot follow social distancing protocol and class structure. It is our top priority to ensure the safety of all participants.
• No parent viewing for any classes except for Sr.Kindergym. For Fall 2020 one parent may stay in the viewing area to watch Sr.Kindergym participants. No siblings allowed. Social distancing rules apply.DURING THE ORANGE PHASE OF COVID-19 NO PARENTS WILL BE ALLOWED IN THE PARENTS WAITING AREA.
• All participants must sign a disclaimer and assumption of risk; all participants must NOT send their athlete
  with any symptoms that could be related to COVID-19; parents must teach their athletes proper hand
  washing and hand sanitizing.
• Quantum reserves the right to change, combine or cancel classes at its discretion
• Quantum reserves the right to remove athletes from programs who display disruptive or disrespectful behavior, either towards coaches or other athletes.
• Proper attire is to be worn by everyone in the gym, long hair tied back, and no jewelry (stud earrings only), bare feet!
• Parents are not allowed in the gym with the exception of the parents participating in the Gym Tots program. PLEASE NOTE ONE PARENT MAY ACCOMPANY EACH CHILD DURING THE CHECK IN/DROP OFF PROCESS. NO PARENTS WILL BE ALLOWED TO STAY IN THE PARENTS AREA FOR VIEWING AT THIS TIME.
• Bathrooms are for gymnasts only except for the bathroom at the entrance to the gym.
• Absolutely no flash photography at any time
• Please be ON TIME picking up your children after class.
• Quantum is a peanut free zone
• Please mind your speed coming down into the driveway. Be aware of kids in the parking lot.
• Competitive testing available anytime upon request- not available during the pandemic.
• Gymnasts must wait outside the building until class start or invited into the gym by a coach

Publication Release- Release for electronically published child information

Quantum publishes a variety of information about our club on our website and social media sites. Your digital  acknowledgement gives Quantum permission for this information to be published.

Quantum's program participants hereby release Quantum Niagara Inc., volunteers and web designers from any liability resulting from, or connected with the publication of this information.